Privacy Policy

Effective Date: 24 March 2026

At Authentic Ayurveda / Authentic Indian Ayurvedic Care, we are committed to protecting your privacy and handling your personal information with care, transparency, and responsibility.

This Privacy Policy explains what information we may collect, how we use it, and the steps we take to protect it when you visit our website or contact us through our available communication channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Your phone number
  • Your email address
  • Details you share in messages, enquiry forms, calls, or WhatsApp communication

We may also collect limited technical information such as browser type, device information, and general website usage data through basic analytics or cookies.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Responding to your enquiries
  • Providing consultation-related communication
  • Scheduling appointments or follow-ups
  • Improving our website and customer experience
  • Maintaining records of communications where necessary

3. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, or loss.

While no online system can guarantee absolute security, we make reasonable efforts to handle your information responsibly and securely.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information is used only for communication, consultation support, customer service, and related operational purposes unless disclosure is required by law.

5. Cookies and Website Analytics

Our website may use cookies or basic analytics tools to understand website traffic, improve functionality, and enhance user experience.

These tools generally collect non-sensitive technical information and do not personally identify you unless you voluntarily submit your details through our contact methods.

6. Third-Party Services

Our website may include links or integrations with third-party services such as WhatsApp, phone links, maps, forms, or other communication tools.

We are not responsible for the privacy practices, content, or security of third-party platforms. We encourage users to review the privacy policies of those services separately.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information you have shared with us.

To make such a request, please contact us using the contact details available on our website.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Any updated version will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us through the contact details provided on our website.